Trust Center

Trust, Compliance, and Patient Safety

Core policies and launch notes for patients, drivers, employers, and partners using Castellan Health.

Clinical TeamAbout the ProviderMeet the Castellan Health clinical model and provider standards behind occupational medicine visits.
Clinical OversightMedical DirectorMedical director oversight, chart review, escalation, and quality workflows for Castellan Health.
Occupational MedicineComplianceCompliance commitments for DOT, employer authorization, drug screening, OSHA, and documentation workflows.
Patient PrivacyPrivacy / HIPAAPrivacy and HIPAA principles for Castellan Health patients, employers, and portal workflows.
Site TermsTermsGeneral website and appointment request terms for Castellan Health.
Visit PolicyRefund / CancellationRefund, cancellation, deposit, and no-show policy framework for Castellan Health visits.
Safety NoticeNot for EmergenciesCastellan Health is not an emergency medical service.