Telehealth Care for Tampa Patients
Castellan Health's telehealth program is intended to serve patients anywhere in Florida once launched, including patients in Tampa Bay and across the state. The program will focus on cash-pay GLP-1 weight loss support, hormone assessment, and general wellness visits by secure video.
Telehealth is not appropriate for emergencies or conditions that require an in-person exam. Medication is prescribed only when clinically appropriate after evaluation.
Join the Waitlist
Tampa waitlist
- •GLP-1 weight loss programs using FDA-approved, branded medication only — never compounded
- •Hormone assessment and general wellness visits by secure video
- •Florida-licensed providers, cash-pay only — no insurance, no prior authorization, no network restrictions
- •A single provider network covering patients anywhere in Florida, not just Tampa Bay
Join the Waitlist
Four steps before any prescription decision
Telehealth still starts with clinical judgment. Medication is never guaranteed before a visit.
Complete an online intake and medical history.
Meet with a Florida-licensed provider by secure video for a real clinical evaluation. Your provider will order baseline labs if appropriate.
Complete your labs at LabCorp, Quest, or another lab your provider recommends. Lab costs are paid directly by you, not included in the visit fee.
Once labs are back, typically in 1–3 business days, your provider reviews results and determines next steps. Medication, including GLP-1 therapy, is prescribed only when clinically appropriate — never guaranteed, and never before your labs are reviewed.
When Telehealth Fits, and When It Doesn't
Telehealth works best when the care decision can be made safely by video, with labs ordered locally when needed.
Good fits for telehealth
- Ongoing GLP-1 weight loss management with labs drawn locally near the patient.
- Hormone assessment follow-ups and general wellness check-ins.
- Situations where the main barrier is scheduling or distance, not a physical exam.
Better handled in person
- DOT physicals, pre-employment physicals, and other exams that legally require an in-person, hands-on evaluation.
- New symptoms that need a physical exam, vitals, or in-clinic testing.
- Anything urgent — telehealth is not a substitute for emergency care.
Why a hybrid provider is worth considering
- A provider with both a physical clinic and a telehealth program can move a patient between the two as their situation changes, instead of referring out when a video visit isn't enough.
- Castellan Health operates this way in Tampa Bay today, with telehealth expanding statewide.
Cash-pay telehealth weight loss, with medication billed separately.
This pricing applies to GLP-1 weight-loss care, not one-time common-illness visits. Medication is paid directly to your pharmacy or manufacturer program at no markup. Castellan Health prescribes FDA-approved medication only, never compounded.
Monthly Monitoring is for ongoing conditions that need continued medication management and check-ins, like GLP-1 weight-loss therapy, as opposed to a one-time illness visit.
Telehealth Intake
$149
- Live video consultation with a Florida-licensed provider
- Baseline labs ordered at LabCorp, Quest, or another recommended lab when appropriate; lab costs are paid directly by you and are not included in the visit fee
- Eligibility and candidacy review, including personal/family history screening for thyroid C-cell tumor or MEN2 history, pancreatitis, gallbladder disease, and pregnancy status
- Written informed consent
- After labs are reviewed, prescription sent to your pharmacy or a manufacturer direct-pay program if clinically appropriate
- No physical exam required for this telehealth intake tier
Telehealth Monthly Monitoring
$99/mo
- Live video check-ins at the cadence required under Florida's telehealth rule: every 90 days through year one, then every 6 months after
- Refill authorization and side-effect review at each check-in
- Progress tracking between visits
- Direct line to the care team
- Ability to convert to an in-person Tampa Bay visit at any time at the existing in-person program's pricing
- Medication billed separately at no markup, paid directly to your pharmacy or manufacturer program
- FDA-approved medication only — never compounded
Telehealth Monthly Monitoring
$79/mo
- Includes the same monitoring cadence, refill authorization, side-effect review, progress tracking, and care-team access
- Ability to convert to an in-person Tampa Bay visit at any time at the existing in-person program's pricing
- Medication billed separately at no markup, paid directly to your pharmacy or manufacturer program
- FDA-approved medication only — never compounded
$79–99/mo reflects a first-year introductory rate; pricing may change after the program's first year.
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Telehealth Care, Anywhere in Florida in Tampa FAQs
Is telehealth available across all of Florida, or just Tampa Bay?
Once launched, Castellan Health's telehealth program is intended to serve patients anywhere in Florida, not only Tampa Bay. Availability by region will be confirmed as the program opens.
Do I need insurance to use telehealth services?
No. The telehealth program is cash-pay only — no insurance, prior authorization, or network restrictions required.
Do you use compounded GLP-1 medications?
No. Castellan Health only prescribes FDA-approved, branded GLP-1 medication. We do not compound and do not sell compounded versions.
Are labs included in the cost of my visit?
No. Your provider will send you a lab order to complete at LabCorp, Quest, or another recommended lab near you. Lab costs are billed directly by the lab and are separate from your Castellan Health visit fee — we don't mark them up, and we're happy to point you toward lower-cost lab options.
Will I definitely be prescribed GLP-1 medication?
No. Every visit includes a real clinical evaluation. Medication, including GLP-1 therapy, is prescribed only when clinically appropriate for your individual history and goals — it is never guaranteed before a visit.
Can I get my prescription the same day as my video visit?
Not for GLP-1 telehealth. Because your baseline labs need to come back before it's safe to start medication, there's typically a short wait — usually a few business days — between your visit and a prescribing decision. This is different from Castellan Health's in-person program, where labs and exam happen in the same visit.
Do I need to come in for a physical exam?
No — the telehealth program is designed to work entirely by video visit, with any labs drawn locally near you. If your provider determines an in-person evaluation would serve you better, you can convert to an in-person visit at Castellan Health's Tampa Bay clinic at any time.
Can I be treated for a UTI without a test?
Often, yes, for classic UTI symptoms in a healthy, non-pregnant patient. Symptoms suggesting a kidney infection, such as fever or flank pain, mean an in-person visit instead.
Do I need a strep test before I can get antibiotics?
Sometimes. Your provider will assess your symptoms by video, and ambiguous cases get a quick rapid strep test at a local pharmacy or lab first so antibiotics are not prescribed unnecessarily.
Is this a membership?
No. Common-illness telehealth is pay-per-visit at $89 per visit with no recurring commitment. That is separate from the GLP-1 monthly monitoring program.
What can't be treated over telehealth?
Anything with red-flag symptoms, including high fever, signs of a kidney infection, facial swelling, hearing loss, difficulty breathing, or anything urgent, should be seen in person or at an ER. Controlled substances are not prescribed through this telehealth line.
Can employers offer this as a benefit to employees?
Employer conversations for telehealth access are welcome once the program launches — contact Castellan Health's employer team to discuss options.
Why We Don't Just Write the Prescription
Some competitors will ship you a GLP-1 medication after a short online form — no exam, no labs, no real relationship with a provider. We won't. Telehealth changes the setting of the visit, not the standard of care.
A GLP-1 prescription is not a low-risk decision. These medications carry real, documented risks — GI intolerance severe enough to cause dehydration, gallbladder disease, pancreatitis, and a boxed warning around thyroid C-cell tumors that rules certain patients out entirely based on personal or family history. A questionnaire alone cannot screen for those risks. Depending on your situation, an in-person visit may be required before a prescription is written. A real clinical evaluation, baseline labs when appropriate, and documented follow-up can.
Documentation matters because it proves every dose increase, side-effect decision, refill, and decision to continue treatment was made on clinical grounds — not because a subscription auto-renewed. Telehealth patients still deserve a chart that explains why treatment was started, why it continued, and when the plan changed.
Ongoing monitoring is not a courtesy. It is how a provider catches nausea that needs slower titration, side effects that need active management, and stalled response that means the plan should be adjusted or stopped. That is a provider relationship, not a refill button.
Off-Label Use: What It Means and How We Handle It
Semaglutide and tirzepatide are FDA-approved for chronic weight management in adults with a BMI of 30 or higher, or a BMI of 27 or higher with at least one weight-related condition. Prescribing outside that labeled population is called off-label use. Off-label prescribing is legal, common, and a normal part of medical practice — a licensed provider retains the authority to prescribe an FDA-approved medication based on individual clinical judgment, independent of what an insurer would or wouldn't cover. It is not a loophole. It is how medicine has always worked.
At Castellan Health, this comes up for self-pay patients who don't meet the labeled BMI or comorbidity threshold but may still be reasonable candidates once a provider actually evaluates them. Eligibility in these cases is determined at your consultation, on an individual basis — not assumed in advance, and not extended automatically just because a patient is paying cash.
Off-label does not mean a lower standard of care. It means the same clinical evaluation, the same labs when appropriate, the same documentation, the same monitoring, and the same three-month response check described above — applied to a broader population, with clear informed consent that the specific use is off-label. What we won't do is prescribe off-label without a real evaluation, or simply because a patient asked and can pay. That is the same standard we hold for every patient, on-label or not.
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